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1. Does the Fire Department allow outdoor burning?

Outdoor burning inside city limits is illegal. However, this does not include BBQ grills. Outside city limits, outdoor burning is allowed but with very specific restrictions. These are web links to documents on the New Mexico Environmental Department website.

2. Does the Fire Department rescue cats from trees?

No, the Fire Department does not respond to these requests. The Artesia Fire Department exists to assist the public in the protection of life and property by minimizing the impact of fire and medical emergencies, and potential disasters. Because we understand that pets are very important to you we recommend you call the following for assistance or try the yellow pages under “tree service.” Paws & Claws Humane Society - 575-748-1276

3. Does the Fire Department hold birthday parties or tours for kids at the stations?

We don’t hold parties at the stations, but you are welcome to schedule a station tour. To schedule a tour please call the Fire Administration Office at 575-746-5051. Please call at least 2 weeks in advance.

4. How can I become a firefighter?

To apply for a position at the Artesia Fire Department, please visit the career opportunities webpage

5. How do I find out about signing up for CPR and first aid classes?

Contact the Fire Department for possible upcoming training classes at 575-746-5051.

6. What communities does the Artesia Fire Department service?

The Artesia Fire Department services all of Northern Eddy County.

7. What if I see a fire hydrant leaking? Is that something I should call the fire department to report?

No, the hydrants are maintained by the water department. You can reach them during regular business hours at 575-748-8287.

8. Where can I get a building permit?

All building permits are obtained through the city’s Building Department.

9. Who do I call about a fire extinguisher that does not work?

You can contact our Fire Marshal at 575-746-5051 or check the Yellow Pages under fire extinguishers.

10. Why do so many fire apparatus respond to simple incidents?

Fire Department units are dispatched according to the information provided to the 9-1-1 emergency dispatcher. Artesia Fire Department has developed response plans based upon the resources that could be necessary for each type of event. Although not every resource is used on every alarm, the potential for use remains high so having the resource immediately available is an important factor in having a successful outcome for the emergency event. The philosophy of the department is to have our firefighters arrive at the location as soon as possible; therefore, we respond with the closest unit(s) available. The first arriving vehicle may be an engine, an ambulance, a rescue truck, or a command staff vehicle. The first arriving crew will set up a plan of action and communicate this plan to any other responding units.

11. How do I compliment or make a complaint concerning a fire department employee?

Please complete the online form or request one at City Hall. Compliment Complaint Process

12. How do I complement or make a complaint concerning a city employee?

Please complete the online form or request one at City Hall. Complement Complaint Process